Cancellation Policy

American Micronic Instruments Pvt Ltd

At American Micronic, we understand that sometimes you may need to change your mind about a purchase. We have crafted our cancellation policy to be as flexible and understanding as possible while ensuring the efficiency and reliability of our services.

  1. Order Cancellation by the Customer:

    Before Shipment: Customers can cancel their order at any time before the order has been shipped. If you have already been charged, we will process a full refund within 7-8 business days.

    After Shipment: Once your order has been shipped, it cannot be canceled. However, the customer has to connect with our customer care helpline number 8882009988 or you can even write to us at support@americanmicronic.in to request cancellation of your order.

    If a cancellation request comes up, we will try to hold the shipment but we cannot guarantee that the cancellation request will be honored.

  2. Order Cancellation by American Micronic:

    In rare cases, due to unforeseen circumstances, we might be unable to fulfill an order. We reserve the right to cancel such orders at any time. Reasons may include:
    Limited stock availability
    Inaccuracies or errors in product or pricing information
    Potential fraud detection
    If your order is canceled after your payment has been processed, we will issue a full refund within 6-7 business days.

  3. Cancellation Process:

    To cancel an order:
    Log into your American Micronic account.
    Navigate to the 'My Orders' section.
    Click on the order you wish to cancel.
    Click 'Cancel Order'.

    If you face any difficulties or need assistance, please contact our Customer Service team at support@americanmicronic.in or 8882009988.

  4. Refund Process:

    All refunds will be processed within 7-8 business days.

    Refunds will be made to the original method of payment.

    If the original method of payment is no longer available or valid, you will be contacted by our Customer Service team for alternative refund options.

  5. Note:

    Any promotional voucher or discount code used for the canceled orders may not be refunded.

    American Micronic reserves the right to levy shipping or other charges for orders that are canceled after shipment.